FAQ

Installation and Start up

What are the system requirements to run the Infront Professional Terminal?
What are the requirements to run the Infront Mobile app on my phone?
Which version of the Infront Professional Terminal do you recommend?
How do I install the Infront Professional Terminal?
How do I install the Infront Mobile App?
Can I run the Infront ProfessionalTerminal on my Mac?
Which installer should I choose - EXE or MSI?
Why doesn’t Infront Professional Terminal respond when I try to open?
When I open the Infront Professional Terminal, I receive the following message: “Attempting to connect to another server..” What do I do?
I receive the message: “A user is connecting from another location with the same username and password. All information will stop updating”. What do I do?

Getting Started- Settings and Workspace

How do I create a workspace?
How do I save my workspace?
How do I move my workspace to another computer.
How can I share Infront Professional Terminal windows with other people?
How can I set up a workspace that spans across multiple screens?
Will I lose my workspace if I update my Infront Professional Terminal to the latest version?
Is it possible to change the language of the Infront Professional Terminal?
How can I make the Infront Professional Terminal faster?
How do I add color to trades, to be able to see if the trades are Hitter or Taker?
How do I integrate RSS (XML) news and research in the Infront terminal?

Trading

What trading functionality is available in the Infront Professional Terminal?
Which trading partners are connected to The Infront Professional Terminal?
What is the difference between a private and a professional investor?
Why does the Infront Professional Terminal keep asking me for Trading login?
How can I access the Click trading?
What strategies are available in the Infront Professional Terminal?
How can I get access to Top Investors?
For which Stock Exchanges are Broker statistics available?
How do I get support on the Infront Professional Terminal UL NET Trading?

Excel

What is the difference between DDE linking and RTD linking?
How do I download and use the Excel-add in?
What data can I export to Excel?
How do I export data from the Infront Professional Terminal to Excel?
Why do my RTD links turn #N/A in Excel?
How do I import lists from Excel to Infront?

API

Does Infront provide any API solutions?
Does Infront provide any API for real-time data?
Which fields are required to find a symbol in Python, R or EOD API?
What kind of data can be exported to R and Python?

Packages and Prices

How do I get access to the modules?
Can I subscribe to market data services with my credit card?
How can I order additional services with a credit card?
How do I change credit card?
How can I cancel subscriptions made through my Credit Card?
How many market levels can I have in my order book?
What’s included in the Infront Basic Feeds package?
How do I get a direct agreement with Euribor?
How do I get approval from Nasdaq to access Index Weights data?
How do I sign a direct agreement with an exchange or news provider?
What is included in the Infront Cross Market Indicators Mini package?
What is included in the Infront MTFs Europe package?
What US Market Data package should I add?

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