Infront Professional Terminal - Frequently Asked Questions

Installation and Start up

Minimum system requirements to run the Infront terminal.
Minimum requirements to run the Infront Mobile apps
Which version of the Infront Professional Terminal do you recommend?
How to install the Infront Professional Terminal?
How to install the Infront Mobile App?
Can I run the Infront ProfessionalTerminal on my Mac?
Which installer should I choose - EXE or MSI?
The terminal does not respond when I try to open
“Attempting to connect to another server..”
“A user is connecting from another location with the same username and password. All information will stop updating”.
Is it possible to translate the Infront terminal user interface into another language?
How to find the previous version of the terminal?
What are the system requirements to run the Infront Professional Terminal?
When I open the Infront Professional Terminal, I receive the following message: “Attempting to connect to another server..” What do I do?

Getting Started- Settings and Workspace

How to create a desktop
How to save a workspace
How to move a workspace to another PC.
How to share windows in the terminal with other people
How can I set up a workspace that spans across multiple screens?
Will I lose my workspace if I update my Infront Professional Terminal to the latest version?
Is it possible to change the language in the terminal?
How to increase the performance of the terminal
How to display Hitter and Taker in colors
How do I integrate RSS (XML) news and research in the Infront terminal?
How to open a default desktop
How to save your Infront personal files into OneDrive

Trading

Trading functionality available in the Infront Professional Terminal.
Trading partners are connected to The Infront Professional Terminal.
What is the difference between a private and a professional investor?
The terminal keep asking for Trading login
How can I access the Click trading?
What strategies are available in the Infront Professional Terminal?
How to access Top Investors
For which Stock Exchanges are Broker statistics available?
How to get support on the Infront Professional Terminal UL NET Trading

Excel

What is the difference between DDE linking and RTD linking?
How to download and use the Excel-add in
What data can I export to Excel?
How to export data from the terminal to Excel
Why do my RTD links turn #N/A in Excel?
How to import lists from Excel to Infront

API

Does Infront provide any API solutions?
Does Infront provide any API for real-time data?
Which fields are required to find a symbol in Python, R or EOD API?
What kind of data can be exported to R and Python?
The difference between “operating mic” and “mic”.

Packages and Prices

How to access the modules
Can I subscribe to market data services with my credit card?
How can I order additional services with a credit card?
How to change credit card details
How to cancel subscriptions made through my Credit Card
How many market levels can I have in my order book?
What is included in the Infront Basic Feeds package?
How to get a direct agreement with Euribor?
How to get approval from Nasdaq to access Index Weights data
How to sign a direct agreement with an exchange or news provider.
What is included in the Infront Cross Market Indicators Mini package?
What is included in the Infront MTFs Europe package?
What US Market Data package should I add?
What is included in the Infront Cross Market Indicators package?
Euronext Oslo Børs: How to get access to Index Weights data

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Using Infront through a broker? For a faster response to your support request, please contact your broker directly.

Getting started

Using our products for the first time? Review the "Getting Started" guide for:

Start-up and login instructions
A walk-through of key features
Tips on how to work more efficiently

Getting started in: Infront Terminal