Professional Terminal
FAQ
Installation and Start up
- Minimum system requirements to run the Infront terminal.
- Minimum requirements to run the Infront Mobile app on my mobile device.
- Which version of the Infront Professional Terminal do you recommend?
- How to install the Infront Professional Terminal?
- How to install the Infront Mobile App?
- Can I run the Infront ProfessionalTerminal on my Mac?
- Which installer should I choose - EXE or MSI?
- The terminal does not respond when I try to open
- “Attempting to connect to another server..”
- “A user is connecting from another location with the same username and password. All information will stop updating”.
- Is it possible to translate the Infront terminal user interface into another language?
- How to find the previous version of the terminal?
- What are the system requirements to run the Infront Professional Terminal?
Getting Started- Settings and Workspace
- How to create a desktop
- How to save a workspace
- How to move a workspace to another PC.
- How to share windows in the terminal with other people
- How can I set up a workspace that spans across multiple screens?
- Will I lose my workspace if I update my Infront Professional Terminal to the latest version?
- Is it possible to change the language in the terminal?
- How to increase the performance of the terminal
- How to display Hitter and Taker in colors
- How do I integrate RSS (XML) news and research in the Infront terminal?
- How to open a default desktop
- How to save your Infront personal files into OneDrive
Trading
- Trading functionality available in the Infront Professional Terminal.
- Trading partners are connected to The Infront Professional Terminal.
- What is the difference between a private and a professional investor?
- The terminal keep asking for Trading login
- How can I access the Click trading?
- What strategies are available in the Infront Professional Terminal?
- How to access Top Investors
- For which Stock Exchanges are Broker statistics available?
- How to get support on the Infront Professional Terminal UL NET Trading
Excel
- What is the difference between DDE linking and RTD linking?
- How to download and use the Excel-add in
- What data can I export to Excel?
- How to export data from the terminal to Excel
- Why do my RTD links turn #N/A in Excel?
- How to import lists from Excel to Infront
API
- Does Infront provide any API solutions?
- Does Infront provide any API for real-time data?
- Which fields are required to find a symbol in Python, R or EOD API?
- What kind of data can be exported to R and Python?
- The difference between “operating mic” and “mic”.
Packages and Prices
- How to access the modules
- Can I subscribe to market data services with my credit card?
- How can I order additional services with a credit card?
- How to change credit card details
- How to cancel subscriptions made through my Credit Card
- How many market levels can I have in my order book?
- What is included in the Infront Basic Feeds package?
- How to get a direct agreement with Euribor?
- How to get approval from Nasdaq to access Index Weights data
- How to sign a direct agreement with an exchange or news provider.
- What is included in the Infront Cross Market Indicators Mini package?
- What is included in the Infront MTFs Europe package?
- What US Market Data package should I add?
- What is included in the Infront Cross Market Indicators package?
We are here to help you
Mon-Fri 08:00 - 17:30 CET
Sign up for our weekly webinars
Using Infront through a broker? For a faster response to your support request, please contact your broker directly.
Getting started
Using our products for the first time? Review the "Getting Started" guide for:
- Start-up and login instructions
- A walk-through of key features
- Tips on how to work more efficiently
Getting started in: Infront Terminal