“A user is connecting from another location with the same username and password. All information will stop updating”.

You have the correct login information, but you are not able to log in. Follow the instructions below:

 

Step 1: Click OK on the error message.

 

Step 2: Click on the Settings menu (the three dots to the upper right corner of your desktop). Then click on Settings.

 

Step 3: Remove all the information in the “username” and “password”- field. Let it be empty.

 

Step 4: Restart the Infront Professional Terminal. Once the Infront Professional Terminal opens, you will be able to type in login information in a login window. This information is found in the e-mail you received from Infront or from your broker.